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1,001 Ways to Keep Customers Coming Back WOW Ideas That Make Customers Happy and Will Increase Your Bottom Line Description: Sure-Fire, Can't-Miss Tips, Techniques, and Ideas for Building Lifelong Customer Loyalty Imagine having the customer-service secrets of the world's most successful businesses right at your fingertips. With this book you can! Authors Donna Greiner and Theodore Kinni spent five years uncovering how Nordstrom, Southwest Airlines, Ritz-Carlton, American Express, and other world-class companies keep their customers for life. The result is 1,001 timely, entertaining, and brilliantly inventive customer-retention ideas. Inside, you'll discover the secrets to: ·Creating products/services tailored to your customers' needs ·Recognizing and rewarding your most profitable trophy customers ·Using three kinds of guarantees to build customer trust ·Turning first-time customers into frequent buyers ·And much more!
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We are committed to your satisfaction with our Ebooks digital products. If, for any reason, you're unsatisfied, we offer a hassle-free return policy. You can request a refund for most digital purchases within 30 days of delivery. Contact our dedicated support team in case of any issues or if the product doesn't meet your expectations.
As these digital products aren't physically returned, your contentment remains our priority. Our team will diligently collaborate with you to ensure a smooth resolution or promptly process a refund to your original payment method. Your satisfaction is at the core of our commitment.
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